
About the Service
A seamless, transparent, end-to-end homebuying experience
At TBPL Homes, customer care is not a department—it is a commitment for life. With 35+ years in Kerala real estate and thousands of homeowners across flats in Thrissur and apartments in Kochi, we ensure every buyer receives unmatched support from booking to long after possession.
Once you become a TBPL homeowner, a dedicated Customer Care Executive guides you through every step: documentation, milestone updates, customisation approvals, registration procedures, association setup, and final handover. Our structured, transparent process ensures your homebuying journey is smooth, stress-free, and fully informed.
A Seamless, Support-Driven Homebuying Experience
From Booking to Possession — We Handle Everything
Your dedicated executive becomes your single point of contact. You receive:
- Regular construction updates for your home
- Detailed payment and milestone statements
- Assistance with customisation approvals
- Transparent communication at every stage
Whether you’ve booked premium flats in Thrissur, luxury apartments in Kochi, or villas in Thrissur, TBPL ensures clarity and confidence throughout the journey.
Why TBPL’s Customer Support Stands Out
- 35+ years of experience in Kerala real estate
- Dedicated executive for every buyer
- Streamlined documentation & legal guidance
- Timely updates and transparent communication
- Smooth handover backed by compliance and quality
- Integrated support with our Home Care Services team after possession
Your peace of mind is our priority.
End-to-End Services We Provide
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Home Loan Documentation Assistance
We help you prepare, verify, and submit all loan-related documents—saving time and ensuring error-free approvals.
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Customisation of Your New Home
Need layout changes, material upgrades, or design modifications? Your executive coordinates with our engineering team for approvals and feasibility.
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Regular Construction & Payment Updates
You receive milestone-based updates, photos/videos where applicable, and a statement of accounts showing completed and pending instalments.
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Guidance for Registration & Legal Formalities
All services are delivered at reasonable, well-defined charges with no hidden costs—handled by vetted, skilled professionals.
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Guidance for Registration & Legal Formalities
We help you understand registration procedures, stamp duty and charges, required personal documents, association funds, and handover requirements. Our guidance covers every essential detail, ensuring a smooth and fully compliant registration process for your apartment in Thrissur or flat in Kochi.
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Association Formation & Community Setup
We guide in forming the Owners Association, ensuring a fully structured community with proper documentation and procedures.
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Ownership Transfer & Documentation Support
Buying from another owner? We streamline ownership changes with proper legal and administrative documentation.
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Utility & Service Connection Facilitation
We assist with electricity, water, broadband, and other essential connections for a smooth move-in experience.
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Land & Property Tax Support
Our team helps you handle property tax registrations, updates, payments, and municipal formalities.
Why Thousands Trust TBPL for Lifelong Support
A Dedicated Executive for Every Homebuyer
You are never left searching for information—we assign a committed professional from day one.
Transparent Communication You Can Rely On
Every step, payment, and update is shared clearly, ensuring complete trust.
This is why TBPL Homes remains one of the most trusted builders in Thrissur and Kochi.
Popular Questions
A Customer Care Executive guides you through documentation, payments, customisation, updates, and registration until the final handover.
Yes. We share milestone-based updates, including photographic documentation wherever applicable.
Yes—customisations are reviewed case-by-case based on feasibility and project timelines.
Absolutely. We help prepare, verify, and coordinate documentation with partner banks.
We guide you through stamp duty, paperwork, cost breakdown, scheduling, and required documents.
Our Home Care Services team takes over, offering property management, maintenance, rental/resale assistance, and liaison services.
Yes. We assist with utility activation, documentation, and procedural formalities.
Yes—through our Home Care Division, we assist with rental/resale using our wide network and marketing channels.
